To help us respond efficiently, The Sun Bum customer care team assists with products, checkout, payment, delivery, tracking, returns, exchanges, and privacy requests.
Service Window
To protect account information, Support is available Monday to Friday, 9:00 AM–5:00 PM in the store's local timezone (America/New_York). A message received later is reviewed during the next service window.
Information That Helps Us Respond
Within our customer-care process, for an order question, provide the order number and a short description without including full card data. A request for cancellation before shipment can be made through these channels; after shipment, the Refund Policy controls.
How to Reach the Merchant
As part of our support standard, Business name: Sun Bum
To keep communications accurate, Email Support@SunBnb.shop or call (786) 512-4930 for customer care.
For customer reference, Business and default return location: 278 Nickel St, Henderson, NV 89015, US
To support a timely response, the customer care desk is available Monday to Friday, 9:00 AM–5:00 PM in the store's local timezone (America/New_York).